Deck of 23 cards is a simple tool for discussing problems that exist or could potentially emerge in a team.
For a few years we’ve been asking different teams we’ve worked about the factors they think can destroy trust. This resulted in us collecting and analyzing many responses, then grouping them into a shorter list of the 23 top factors that destroy team trust.
The cards have become a handy tool which enables building discussions around existing or potential trust issues and finding any possible solutions.
Working with anti-pattern cards will definitely make your team stronger and more efficient
Alexey Pikulev, creator of trustcards
HOW THE CARDS WORK
Each card is a set of information intended to have a detailed look into the meanings and define the parameters
Card name. All trust anti-patterns are grouped and designated with 23 card names.
Card Description. What is hidden under the name and what is affected by the meaning of this card. A simple and easy to understand explanation of the meaning of the card, 150-250 characters long.
Symptoms. Attributes, whose particular manifestation makes it easier to identify the anti-pattern and immerse participants in the search and discussion.
HOW TO USE THE CARDS
Here are some areas where cards can work:
Team retrospective, where it is necessary to discuss the trust and options for its development
Team Kick-off’s – intended to create a team agreement
Coaching – intended to find problems and develop solutions
SESSION EXAMPLE: ANALYSIS OF POTENTIAL THREATS FOR THE TEAM
How to teach a team to speak on complex issues related to the erosion of trust.
1. Lay out the cards on a table. Ask the team members to select by means of individual voting those anti-patterns that are the most dangerous for the team. 10 minutes.
2. Count the votes. Determine the cards that received the most votes. 5-7 minutes.
3. Discuss the selected cards in the format of mini-teams, using the following questions (15-20 minutes.):
What can we do as a team to prevent this pattern from happening?
Which behavior indicators alert us that this has happened?
What will we do if this situation occurs?
4. Share the results with the general group (15-20 minutes).
Are there any common points?
Ask the team members if they have learned any new things about themselves?
Is there any way in which this information could help the team in the future?
If you would like a physical card deck, fill out the form and we will contact you for details.
