How does a Scrum Master build trust with a team? Part I – Basic Rules

Every Scrum Master faces the initial stage of working with a new team. At this stage, the priority is to build trust with the team members. Today, I will share some insights on how to build trust with a new team, which I divided into three parts: rules, mistakes, and tools.

First Free Webinar in the 2020 Trust Series: The Trust Assessment

Please join our July (Tue, July 21, 2020) webinar to discover how you can assess your team or organisational trust and act on the results.

The Trust Assessment

The Trust Index assessment measures your organisation’s and team’s levels of trust.Our approach is unique in that we provide you with trust data and appropriate instruments (from our trust toolkit) in order to foster it.Through this “deep dive” discussion, you will learn:

  • How to know where the root of your most urgent problems?
  • How to know what your trust is based on?
  • How to define what action to take and get a step-by-step action plan to leverage strengths and improve trust
  • How to make results sustainable and monitor trust-building process.

This webinar will be hosted by Alexey Pikulev, author of The Team Trust Canvas and founder of

  • When: Tue, July 21, 2020
  • Time: 10:00 PM – 11:30 PM MSK
  • Price: FREE

The Team Trust Canvas is available in Polish and Russian

We are going to continue our translation project. Today I would like to announce that the first version of our Team Trust Canvas is available in Polish. (Many thanks to Kamil Sztandera). Furthermore, we have published a new Russian version of the canvas. Enjoy!

Trust-spective: how to discuss trust with your teams

As an Agile Coach I get a lot of questions from project managers, team leaders and scrum masters how to start a conversation with an agile team about trust. It is not a secret, trust is a hard topic. In my point of view, the best place where we might discuss different tough topics with an agile team is the team retrospective.