TEAM TRUST ANTI-PATTERNS

Deck of 23 cards is a simple tool for discussing problems that exist or could potentially emerge in a team.

For a few years we’ve been asking different teams we’ve worked about the factors they think can destroy trust. This resulted in us collecting and analyzing many responses, then grouping them into a shorter list of the 23 top factors that destroy team trust.

The cards have become a handy tool which enables building discussions around existing or potential trust issues and finding any possible solutions.

HOW THE CARDS WORK

Each card is a set of information intended to have a detailed look into the meanings and define the parameters:

• Card name. All trust anti-patterns are grouped and designated with 23 card names.
• Card Description. What is hidden under the name and what is affected by the meaning of this card. A simple and easy to understand explanation of the meaning of the card, 150-250 characters long.
• Symptoms. Attributes, whose particular manifestation makes it easier to identify the anti-pattern and immerse participants in the search and discussion.

HOW TO USE THE CARDS

Here are some areas where cards can work:

– Team retrospective, where it is necessary to discuss the trust and options for its development

– Team Kick-off’s –  intended to create a team agreement

– Coaching – intended to find problems and develop solutions